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Job Spotlight: Sales & Manager, Go Kigali Tours (Rwanda)

· @hkonyango ·

Go Kigali is a small privately owned tour company. We have recently opened a boutique in the 5-star Kigali Marriott Hotel. The boutique stocks contemporary high-end East African goods with a primary focus on Made in Rwanda products. Our team is fun, supportive, energetic and hard working. We are a small team so everyone does a bit of everything; however, the position we are now hiring for will be heavily centered on sales and customer interaction. We value our employees and reward them for a job well done.


Job Function: Sales / Marketing
Work Authorisation: Rwandan Citizens
Job Level: Mid-Career
Years of Experience: 1-2 years
Languages: English
Top Skills
  • Customer Service
  • Office Administration / Scheduling
  • Organizing / Planning / Project Management
  • Retail Sales
  • Sales / Marketing

Job Duties

Summary of Position:

A full-time sales position based in the Go Kigali Tours & Boutique. With your people skills and knowledge of retail, you’ll create the ultimate in-store experience. We want our customers to feel valued and well taken care of.

  • Achieving sales targets with high conversion rates; ability to close sales
  • Meeting sales goals by engaging in training, mentoring and providing feedback to sales team
  • Extensive knowledge of the inventory and the ability to relate it to customers
  • Provide excellent customer service, maintaining poise and upholding our exceptional customer service standards
  • Work with partners to manage inventory purchasing
  • Manage store administration and ensure compliance with policies and procedures
  • Efficiently operate the cash wrap
  • Assist in accounting for the store
  • Clear and constant communication
  • Be a shining example of good behavior and high performance
  • Comfortable in setting staff expectations in line with company goals and ensuring accountability
  • Out of store administrative duties such as banking, errands, etc.
  • Additional store manager and administrative duties as needed.

Skills and Qualifications

  • Exceptional sales skills
  • Minimum of 1 year retail sales experience required
  • Dedication to Made in Rwanda products
  • Fluent in English
  • Fluency in Kinyarwanda highly valued
  • Fluency in French not required but an added bonus
  • Outgoing personality; great communications skills; high attention to detail
  • Skilled at making quality decisions; ability to follow written and verbal instructions to meet deadlines on tasks and projects
  • Strong organization skills
  • Flexible schedule: availability to work evenings and weekends. Available 40+ hours per week
  • Women applicants strongly encouraged to apply.

To Apply

MindSky is currently sourcing candidates for all roles. To apply, fill out our online application. Under referral code, please enter “Go Kigali Tours”.

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